Terms and Conditions

Welcome to Cazalor! These terms and conditions apply to the use of our website (www.cazalor.com) and all services, products, and content offered through this website, both for customers in the Netherlands and internationally. By accessing or using this website, you agree to the terms and conditions outlined below. If you do not agree with these terms, please do not use our website and services.

1. Definitions

In these Terms and Conditions, the following terms shall have the meanings assigned to them:

"We", "us", and "our": Cazalor, the operator of the website.
"The website": The website www.cazalor.com and all subdomains and related pages.
"The user": Any individual or entity who visits, uses, or places an order through the website.
"Products": All goods and services offered through the website.

2. Applicability

These Terms and Conditions apply to all visits to and use of our website, as well as all agreements and transactions made through the website. These terms apply to both customers in the Netherlands and internationally and are designed to comply with the laws of the countries in which we operate. By using our website, you agree to these terms. We reserve the right to change these terms at any time. We advise you to check these terms regularly for any changes.

3. Usage Terms

3.1 Access to the website
You may use our website for lawful purposes and in accordance with applicable laws. You may not use the website for activities that harm its functioning, such as spreading viruses or hacking the website.

3.2 Account and Registration
For certain services, it may be necessary to create an account. You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. You agree to provide truthful and complete information during registration.

4. Orders and Payment

4.1 Placing an order
By placing an order through the website, you indicate your agreement to purchase the relevant products under the terms that apply at the time of the order. All prices on the website include VAT, unless otherwise stated. Prices may vary depending on the destination country, and import duties and taxes may apply depending on your location.

4.2 Payment
Payments for orders must be made through the available payment methods. We accept various payment methods, including credit cards, iDEAL, PayPal, and other commonly used payment systems. We reserve the right to refuse or cancel an order if payment is unsuccessful.

4.3 Order Confirmation
After placing an order, you will receive a confirmation email. This confirmation is an indication of the receipt of your order and does not constitute a binding offer. The purchase agreement is concluded when we ship the products.

5. Delivery

5.1 Delivery Time
The delivery time is indicated with the products on the website. We aim to process and ship orders as quickly as possible, but cannot guarantee specific delivery times unless expressly agreed upon.

5.2 International Delivery
We offer worldwide shipping. Please note that delivery times may vary depending on your location. Shipping costs will be displayed during the checkout process. Import duties, taxes, or other customs fees may apply based on the destination country and are the responsibility of the customer.

5.3 Delivery and Risk
Products are delivered to the address provided at the time of the order. The risk of loss or damage to the products passes to the customer once the products are delivered.

6. Right of Withdrawal

6.1 Right of Withdrawal for Consumers
If you are a consumer, you have the right to withdraw from the agreement within 14 days after receiving the products. This right of withdrawal does not apply to products that, for hygiene reasons, cannot be returned (such as underwear, swimwear), or custom-made products.

6.2 Returning Products
To exercise your right of withdrawal, you must inform us of your decision to withdraw from the agreement within 14 days of receiving the products. After withdrawing, you must return the products within 14 days. The cost of return shipping will be borne by you, unless otherwise stated.

7. Intellectual Property Rights

7.1 Ownership of the Website
All content on the website, including but not limited to text, images, logos, trademarks, and software, is owned by Cazalor or its licensors and is protected by copyright and other intellectual property laws. You are not permitted to copy, distribute, or otherwise use this content without written permission from Cazalor.

7.2 Use of the Website
You may only use the website for personal, non-commercial purposes. It is not allowed to use the website for commercial purposes without our express written permission.

8. Privacy Policy and Data Protection

8.1 Data Collection
Cazalor collects personal data in accordance with our privacy policy. By using our website, you consent to the collection and processing of your data as described in our privacy policy. We respect your privacy and take appropriate measures to protect your data.

8.2 International Data Transfer
As we operate internationally, your data may be transferred to other countries. We take appropriate measures to ensure that your data is processed securely and in compliance with the General Data Protection Regulation (GDPR) in the EU or other applicable regulations in other countries.

9. Liability

9.1 Limitation of Liability
We strive to maintain the website as best as we can, but we cannot guarantee that the website will always be available or error-free. We are not liable for any damages arising from the use of the website, such as data loss or damage caused by viruses, unless there is willful misconduct or gross negligence on our part.

9.2 Product Liability
If the products you purchase from us are defective or cause damage, our liability is limited to the amount you paid for the product, and we will not be liable for consequential damages, such as loss of profits or other indirect damages.

10. Changes to the Terms and Conditions

Cazalor reserves the right to change these Terms and Conditions at any time. We will publish changes on this page, and the changes will be effective as soon as they are posted. We recommend that you regularly check these terms for updates.